Terms and Conditions of Enrolment  

                                         

Course Entry Requirements

Course participants must be a minimum of 18years of age to attend training courses at FSOSC.

Course Pre-Requisites

Farstad Shipping Offshore Simulation Centre(FSOSC) recognises qualifications and statements of attainment issued by other RTOs. Applicants may also request an application for RPL where they feel that their skills have already been attained and wish these to be assessed. Wheres ufficient documentation is provided, FSOSC may also provide credit transfer to enrolling students. FSOSC recognises all current competencies held by course participants regardless of how, where or when these competencies were learned.

Assessment & Competency Achievement

FSOSC provides appropriatel earning support to all course participantst hrough its training and assessment delivery, applying reasonable adjustment to training and assessment where learning difficulties are experienced by the course participants. A maximum of two opportunities for re-assessment will be provided to assist a course participant to gain competency. However where successive re-assessments are provided and a course participant has not yet gained competency a repeat of training and assessment in any unit of competency will attract further course fees.

Language, Literacy and Numeracy Requirements

Some courses and/or unit of competency offered by FSOSC may contain prior language, literacy and numeracy (LLN)requirements. Enrolling course participants should refer to the course flyer for LLN requirements.

Course Completion Guarantee

Once the course participant has commenced their chosen course FSOSC will guarantee to complete the training and/or assessment within the course duration and will further negotiate the timing for completion of the course if a course participant is unable to complete the course due to illness or extenuating circumstances.

Recognition of Prior Learning

RPL is a form of assessment that acknowledges skills and knowledge gained through:

  • Formal training conducted by industry or education
  • Workexperience
  • Life experience

The main principle of RPL focuses on the outcomes of learning rather than when or where the learning occurred. Evidence of competency is collected by the course participant and submitted to the nominated assessor and assessment is made based on the required industry standard within the relevant training package unit of competency.

If you believe this may apply to you for any part of the course, then you should request an application kit during the enrolment process.

Payment Methods

Course fees are payable by electronic funds transfer, direct deposit or by cheque payable to Farstad Shipping Offshore Simulation Centre to PO Box 1375, Bibra Lake DC, Bibra Lake, WA 6965. Credit cards are also accepted for payments made through BlueGem at www.farstadsimulation-tms.com.

Alternatively, course participants sponsored by their employer may have their course fees paid by invoice if this is arranged prior to course attendance. Contact FSOSC to arrange invoicing.

Fees Paid in Advance

FSOSC will only enrol course participants who have paid the required course fees in advance, with the exception of the following courses:

Offshore Crane Induction

Offshore Crane Refresher

If you are participating in the courses listed above FSOSC requires a deposit of $1000.00 before the course commences, and the outstanding balance to be paid at the completion of the course and prior to issue of the Statement of Attainment or course certificate.

FSOSC will only accept a maximum of $1000.00 student fees in advance of course commencement.

There is no deposit required for all other courses delivered at Farstad Shipping Offshore Simulation Centre. Payment can be made in full when enrolling.

FSOSC will only enrol students who have paid the required course fees in advance, or in the case of RTO registrations, up to a maximum of $1000, or their employer has invoicing arrangements in place with FSOSC. Students may also be required to pay text book fees as advised prior to commencement of studies. 

Cancellation and Refund Policy

Course participants  who wish to cancel enrolment more than 10 working days prior to course commencement will be refunded 100% of fees paid. Course participants who wish to cancel enrolment less than 10 working days and more than 5 working days prior to course commencement will be refunded 50% of fees paid. Cancellations inside 5 working days before the commencement date will receive no refund.

Refunds will not be made to individuals or organisations when a person is booked into a course and fails to attend. If you cannot attend a course for which you have enrolled in and paid, a $55 transfer fee (incl. GST) applies to any request for transfer where the notice period is less than 10 working days.

If for any reason FSOSC finds it necessary to cancel a course and a suitable transfer to an alternative course cannot be made, you will receive a full refund of fees paid.

In the case of early withdrawal from the course once the course has commenced no refund will apply.









Information Sharing

It is an obligation for information collected about you and your enrolment in this Registered Training Organisation (RTO), as a part of your participation in a nationally recognised course, to be submitted to the Australian Government to inform the Government and its agencies about this RTO’s participation in the Vocational Education Sector. The information is collected in accordance with the provisions of the Privacy Act 1988. The information collected will be maintained accurately and securely. This information will not be passed onto a third party unless a written authorisation is received from you. You may access this information freely on rquest.

Complaints and Appeals

The complaints and appeals policy of FSOSC provide an avenue for course participants to address their complaints and appeals to FSOSC management and have them dealt with in a constructive and timely manner. All outcomes of complaints and appeals will be responded to in writing. If resolution is not reached, an independent adjudicator may be sought at little or no extra cost to the student. 

Drugs and Alcohol

Any participants suspected of being under the influence of drugs and/or alcohol will be removed from the course.

Food and Beverages

Morning tea, lunch, and afternoon tea will be provided for course participants as a part of course fees each day for the duration of the course. Please advise FSOSC of any dietary requirements and we will endeavour to meet your needs.

Course participants are responsible for ensuring the sensible storage and consumption of beverages in classrooms. No food or liquids of any type are permitted into simulation environments.

Smoking

FSOSC is a smoke-free environment for the health and comfort of staff course participants, clients and visitors. Smoking is banned in all indoor areas and within 5 metres of any entrance to the building. FSOSC has a designated smoking area. Please refrain from smoking outside this area.

Harassment and Discrimination

All course participants and FSOSC staff have the right to work in an environment free of harassment and discrimination. Any form of harassment or discrimination will not be tolerated at FSOSC. Demonstrate respect and consideration for other course participants, staff and visitors to the centre.

Enrolment Information

 

 

Enrolment Procedure

Fill out the application form provided by FSOSC and await application acceptance. Alternatively, enroll online at www.farstadsimulation-tms.com. FSOSC will make contact by phone or email to confirm your enrolment.

Orientation Procedure

At the commencement of training, course participants will be provided with information that will assist them in the successful completion of studies and achievement of competency.

Course Content

FSOSC will provide training and assessment that leads to the issue of a statement of attainment. The course will normally be delivered over a period as stated on the course flyer. The course is normally delivered between 8:30 am and 4:30pm on each scheduled day.

Fees and refund policy

Nationally Recognised Training is provided GST-free.

FSOSC will only enroll course participants who have paid the required course fees in advance, or their employer has arranged payment via invoice at the completion of the course.

Note: the maximum amount able to be received by FSOSC prior to course commencement is $1000 for Nationally Recognised Training courses. The balance of course fees are to be paid at the completion of the course and prior to the issue of statement of attainment.

Language Literacy and Numeracy

All course participants who advise FSOSC staff of their special learning needs will be provided with the appropriate support and guidance with the aim of assisting the course participant to obtain competency in the course undertaken. This assistance provided by FSOSC staff will be within the principles of fairness and flexibility of workplace assessment and will be offered in a discrete manner.

 

Welfare and Guidance

All course participants experiencing any difficulty or concerns about their training experience should make contact with the instructor or FSOSC management where a range of solutions may be discussed and provided.

Complaints and Appeals

The complaints and appeals policy of FSOSC provide an avenue for course participants to address their complaints and appeals to FSOSC management and have them dealt with in a constructive and timely manner.

Disciplinary Procedures

Course participants who are unruly, offensive or conduct themselves in a disrespectful manner toward FSOSC staff or fellow course participants will be offered one warning to desist their behaviour after which continued behaviour will result in their enrolment being cancelled.

Access and Equity

FSOSC is committed to providing training and assessment services to all clients regardless of race religion sex socio-economic status, disability, language, literacy or numeracy.

Student Records

All course participants have timely access to current and accurate records of their participation. Course participants seeking advice concerning their course participation should in the first instance contact FSOSC reception.

Legislative Compliance

FSOSC management and staff conduct periodic reviews to ensure that it is compliant with all state and federal legislative requirements for RTO’s including but not limited to OH&S, Harassment, Discrimination, Equal Opportunity and Vocational Education and training legislation.

National Recognition

FSOSC recognises qualifications and statements of attainment issued by any other Registered Training Organisation under the Australian Qualifications Framework.

Recognition of Prior Learning

Recognition of Prior Learning (RPL) is offered to all course participants enrolling in FSOSC. Where sufficient documentation is provided FSOSC will provide credit transfer to enrolling students. FSOSC recognises all current competencies held by students regardless of how, where or when these competencies were learned. If a student would like to pursue RPL they can apply at enrolment.